E KOMO MAI

Concierge:

Lorena Clever 808-557-7399 lclever@iokua.co

Property Manager:

Masa Matsumoto 808-785-5410 mmatsumoto@iokua.co

Our Office Hours:

Monday to Saturday: 9 AM to 5 PM.

Sunday: Noon to 4 PM 

Residence Address:

62-3600 Amaui Drive, A 101, Wai’ula’ula, Mauna Kea Resort

Wai’ula’ula Code:

#3208 Opens the car gate and Hale Ikena (Wai’ula’ula Amenity Center)

WiFi Network: Netgear35 Password: mightyteapot224

Property Information Please review the Guest Information notebook binder which is an excellent resource for phone numbers, as well as house, property and location information.

Hale Ikena Recreational Center hours of operation 6am - 10pm; Code: #3208

Trash pick up Thursdays – morning. All trash must be bagged. Please put trash in the designated bins located outside by the AC enclosure

Air Conditioner: Recommended temperature for AC is above 72F. Please do not set temperature below 70F. Air Conditioners can only be used if all doors, sliders and windows are closed. Master bedroom & TV room AC will only operate if doors are closed.

Parking: Please do not park in Courtyard. Please park in the parking area. Do not block sidewalks or neighbors driveways.

Smoking or use of candles anywhere on the property is prohibited and may result in the loss of your entire security deposit.

General Information: Please do not sit or lie on indoor and outdoor furniture or beds with suntan & sunscreen lotion or wet bathing suits.

Checking Out: You may check out at 10 AM or earlier.

1)Leave all keys on the kitchen counter
2) Turn OFF all lights, fans and the Air Conditioners
3) Close all doors and windows