E KOMO MAI

Concierge:

Lorena Clever 808-557-7399 lclever@iokua.co

Property Manager:

Masa Matsumoto 808-785-5410 mmatsumoto@iokua.co

Our Office Hours:

Monday to Saturday: 9 AM to 5 PM.

Sunday: Noon to 4 PM 

Residence Address:

Shores Waikoloa #237 - 69-1035 Keana Place, Waikoloa, 96738 Gate Code: #8259

Parking: Please park on the designated stall (#237). Fill out the parking placard and leave it inside your car at all times.

WIFI: Network- MySpectrumWIFI88-2G      Password- happyrobin270

Pool Code: 7269     

Exercise Room Code: 5687

Pool Open from 8am - 9pm daily. 

Exercise room Open from 5am - 9pm daily.

Tennis Court:    Available from 8am - 7pm daily.

General Rules: Please be respectful of our neighbors and keep noise to a minimum.

Shores Guidelines - please refer to the Rules & Regulations guide.

Mandatory STVR Rules        In order to be able to host Vacation Rental Guests, we need to comply with specific County rules and regulations. We ask your cooperation in the following:

a) Quiet hours from 9:00 p.m. to 8:00 a.m., during which time the noise from the rental shall not unreasonably disturb adjacent neighbors.

b) Sound that is audible beyond the property boundaries during non-quiet hours shall not be more excessive than would be otherwise associated with a residential area.

c) Guest vehicles shall be parked in the designated parking area - please park cars in the carport at all times.

                d) The STVR shall not be used for commercial purposes. 

Air Conditioner            Recommended temperature for AC is above 72F. Air Conditioners can only be used if all doors, sliders and windows are closed. Please be kind to the environment and help us conserve energy by turning OFF the equipment when leaving the unit. 

Smoking and Use of Candles     Smoking or use of candles anywhere on the property is prohibited. 

Trash: All trash must be bagged. Please place in the designated dumpsters.

Checking Out    You may check out at 10 AM or earlier. 

- Turn OFF all lights, fans and the Air Conditioner.

-Please have the pool towels washed and dried. 

-Please strip the bed.

-Please leave the kitchen neat & tidy and start the dishwasher if necessary.

-Extra food can be left in the fridge/freezer or tightly sealed container on the kitchen counter.